|
Frequently Asked Questions
1. What will happen to my Securities
Portfolio with Saudi Hollandi Bank?
2. What will happen to my Investment Account
with Saudi Hollandi Bank?
3. Will my Investment Account number change?
4. Will my Portfolio number change?
5. Will there be any change in the rate of
trading commission charged to me currently?
6. What will happen to my non-investment
accounts with Saudi Hollandi Bank?
7. If I subscribe for IPOs through Saudi
Hollandi Bank where will the shares be
deposited?
8. Do I need to sign new legal documents
related to this transfer? And whether the
terms and conditions of my existing
Investment account will
continue to be the same.
9. How can I transfer funds to and from my
Investment Account?
10. Will there be a change in my e-Tadawul
ID and password?
11. How long will the current e-Tadawul user
ID and password be valid for?
12. Currently, I enjoy the facility of
direct dealing with Saudi Hollandi Bank. Can
I continue to do the same?
13. Will this spin-off affect my existing
privileges enjoyed by me from Saudi Hollandi
Bank?
14. Can I be serviced by Saudi Hollandi Bank
Branch staff for Saudi Hollandi Capital
related activities?
15. Whom do I call in case of issues related
to my Investment Account?
1. What will happen to my Securities
Portfolio with Saudi Hollandi Bank?
Your Securities Portfolio (both local and
international) will be electronically
transferred to Saudi Hollandi Capital.
Top
=
2. What will happen to my Investment Account
with Saudi Hollandi Bank?
Your Investment Account will also be
transferred to Saudi Hollandi Capital.
3. Will my Investment Account number change?
There is no change to your Investment
Account Number.
4. Will my Portfolio number change?
There is no change to your Portfolio number
5. Will there be any change in the rate of
trading commission charged to me currently?
We value your relationship and will continue
to serve you at the current rate of
commission you enjoy.
6. What will happen to my non-investment
accounts with Saudi Hollandi Bank?
You will continue to enjoy all the other
banking products & services you currently do
with Saudi Hollandi Bank.
7. If I subscribe for IPOs through Saudi
Hollandi Bank where will the shares be
deposited?
The shares will be deposited to your
Portfolio with Saudi Hollandi Capital.
Top
=
8. Do I need to sign new legal documents
related to this transfer? And whether the
terms and conditions of my existing
Investment account will
continue to be the same.
The existing terms and conditions will
continue to be valid; However, you will be
contacted for updating your records by
your Relationship Officer or an SHC
representative.
9. How can I transfer funds to and from my
Investment Account?
You will continue to use the related
services via your current preferred way and
delivery channel. Any changes will be
communicated in due time via the website of
Saudi Hollandi Capital
www.shc.com.sa
10. Will there be a change in my e-Tadawul
ID and password?
To ensure that you do not feel any
interruption of service, you will continue
to access e-Tadawul via the Saudi Hollandi
Capital website www.SHC.com.sa using your
current user ID and password.
11. How long will the current e-Tadawul user
ID and password be valid for?
Any changes will be communicated in due time
via the website of Saudi Hollandi Capital.
12. Currently, I enjoy the facility of
direct dealing with Saudi Hollandi Bank. Can
I continue to do the same?
Of course. All services extended to you
including direct dealing will continue to be
offered.
Top
=
13. Will this spin-off affect my existing
privileges enjoyed by me from Saudi Hollandi
Bank?
Both Saudi
Hollandi Bank and Saudi Hollandi Capital
value your relationship and business. You
will continue to enjoy all
privileges today without any interruption.
14. Can I be serviced by Saudi Hollandi Bank
Branch staff for Saudi Hollandi Capital
related activities?
No. However,
for your convenience, Saudi Hollandi Capital
representatives will be available to serve
you in a separate
office within Saudi Hollandi Bank Branches
and investment centers.
15. Whom do I call in case of issues related
to my Investment Account?
Please call Saudi Hollandi Capital dedicated
toll-free number: 800-124-2442 or
+9661281-3720 (from abroad). Alternatively,
you can send emails to
info@shc.com.sa |